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ReelMart brings your online storefront, product catalogue, orders, connected payments, shipping workflow and order invoices together. You manage your products, pricing, packing and customer service; ReelMart gives you the tools to run those parts of online selling in one place.

The current product supports clothing and fashion, books and stationery, and jewellery. Fashion sellers can manage colour and size combinations. If your products need a different catalogue format or special delivery handling, speak with us about suitability before registering.

For ReelMart registration, prepare your phone number, email, PAN, GSTIN, GST registration certificate and registered business address. You will also need product details, a pickup address and payment-account setup before selling. Business approval and payment activation are separate steps, so allow time for both.

No coding is needed to manage your ReelMart store. Use the seller dashboard to add products, update branding and manage orders. Preparing accurate product information and completing business and payment verification are still part of setup.

Standard provides a store on a ReelMart subdomain. Pro supports your own custom domain. Review the current plan price, any trial or introductory offer, GST and renewal terms in the seller billing screen before subscribing. Gateway, shipping and domain costs should be checked separately; an introductory offer is not the regular renewal price.

Yes, a custom domain is supported with Pro. Domain setup and payment approval for that address must be completed before online checkout is ready. If you already own a domain, contact the team about connecting it and confirm any registration or renewal costs.

Yes. Fashion products support colour and size combinations with stock and selling prices for each combination. Keep those details current, especially if the same stock is sold in your physical shop or through other channels.

AI drafting assistance can help turn the product facts you provide into a description. Review the result before saving. Verify materials, measurements, care instructions and every other product claim against the item you actually sell.

Customers can open your shop link and browse products in a web browser. They can continue to checkout on the website, where sign-in and delivery details are collected as needed. An app installation is not required to shop on the web.

Connect your own Razorpay merchant account through the seller dashboard. Available online methods include UPI, cards and net banking through Razorpay, subject to account activation. Complete the provider’s requirements and approval for your checkout address before sharing the store as ready for online payments.

Online goods payments are collected through your connected merchant account. Settlement timing and payment-processing charges follow your payment provider’s terms. A buyer’s successful payment and a settlement to your bank are different events; check both in the appropriate dashboards.

ReelMart provides integrated courier booking and tracking. You prepare the parcel, provide correct package details and make it ready for pickup. Serviceability, charges and delivery estimates depend on the pickup and destination pincodes, package and available courier service.

The delivery settings include standard and flat-rate options, with a free-delivery threshold for the flat-rate model. Confirm the saved settings and buyer checkout before promoting an offer. Free delivery to the buyer does not remove the underlying shipping cost from your business.

Do not assume every order is eligible. Payment options depend on the product policy, store setup and delivery serviceability. Check what the buyer is offered at checkout before advertising Cash on Delivery for a particular product or destination.

ReelMart supports order invoice generation using the business, product and tax information configured in the platform. Keep your GSTIN, billing address, HSN and product tax details accurate. Invoice generation does not replace tax advice, return filing or your accounting process.

Set a clear product policy and explain eligibility, the request window and how customers contact you. Check who pays return shipping and how refunds are processed before publishing the policy. Exchanges can require manual coordination; a return request is not the same as a completed refund.

Plan to bring your audience to your store through your existing customer relationships, social content and other marketing. ReelMart provides the shopping and operating tools; it does not guarantee traffic or sales.

Yes. Share your store or product link in your Instagram bio, relevant posts and customer conversations. Customers can browse and order on the website while you continue using your social channels for discovery and questions. Sharing a link is different from automated WhatsApp messaging.